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Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
I'm sorry about the issue, Let's start with the basic troubleshooting :
1. First Connect the ipod nano to your computer and try a reset. press and hold the menu and the center buttons together until it turns off and come back on with an apple.
2. If the above step does not work, try connecting the ipod to different usb ports.
3-Try to sync again using iTunes
let me know if this does not work.
Has everything worked out, do you still need help please?