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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My Apple Watch has failed in 2 ways. The screen has detached

Customer Question

My Apple Watch has failed in 2 ways. The screen has detached and tee watch can no longer talk to watch
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Most recent for devices
JA: Have you installed any updates recently?
Customer: yes. Tried to install newest software on oldest watch and that failed . Holding buttons on side of watch shows red circle with ! Inside
JA: What troubleshooting have you tried?
Customer: runnin watch app on iPhone -- say watch not listening
JA: Anything else you want the Mac expert to know before I connect you?
Customer: nope
Submitted: 7 months ago.
Category: Mac
Expert:  David replied 7 months ago.

Hi my name is ***** ***** to Just Answer. I am reviewing your question and will reply ASAP.

Expert:  David replied 7 months ago.

Has the screen physically detached from the case of the watch?