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David, Mac Support Specialist
Category: Mac
Satisfied Customers: 1494
Experience:  BSc H.Dip Apple Certified Professional
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I just got cut off. I bought a new I-pad and: What kind of

Customer Question

I just got cut off. I bought a new I-pad and im
JA: What kind of computer do you have?
Customer: i bought a new I-pad and can read the newspaper and get my addresses, but I can-t get my e-mail or on the internet. I don't know my
JA: Have you installed any updates recently?
Customer: I don't know. They send me messages to leave my computer hooked up at night to update it. I think it was successful once or twice.
JA: Anything else you want the computer expert to know before I connect you?
Customer: My e-mail address for over 10 years is***@******.***. But I can't find any address or phone number for
Submitted: 9 months ago.
Category: Mac
Expert:  David replied 9 months ago.

Hi my name is ***** ***** to Just Answer. I am reviewing your question and will reply ASAP.

Expert:  David replied 9 months ago.

Can you still login to your email using webmail?

Customer: replied 9 months ago.
What is webmail. I use safari. I still. How do I reset my password
That they demand. It can't be brain surgery. The
Expert:  David replied 9 months ago.

Click this link:

Then click the link 'Forgot Password'.

Follow the instructions to reset your password.

Customer: replied 9 months ago.
f**k you bastards. I demand a live person for such
A simple need. Give me a mew password
I can do e-mAil
Expert:  David replied 9 months ago.

I am a live person

Expert:  David replied 9 months ago.

There is no need to be so hostile and use that kind of language

Customer: replied 9 months ago.
I have already paid $5. Why do I need to pay $39 more
Expert:  David replied 9 months ago.

If you don't like it you don't have to. I don't like how you have talked and I will Opt out of helping you. Goodbye.