I am trying to get onto my weightwatchers app . When I go on it only asks me for my Canadian postal code but I have signed up in the US and it wont accept a zip code... help
JA: I'm trying to find the right Mac Technician for you right now. As soon as they are ready, I will let you know.
Customer: this is an iphone
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: dont know what u mean
JA: Have you installed any updates recently?
Customer: not for a couple of weeks
JA: What troubleshooting have you tried?
Customer: talked to Weight watchers and they have me reigistered but said it is because I bought my phone in Canada
JA: Anything else you want the Mac expert to know before I connect you?