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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am trying to get onto my weightwatchers app. When I go on

Customer Question

I am trying to get onto my weightwatchers app . When I go on it only asks me for my Canadian postal code but I have signed up in the US and it wont accept a zip code... help
JA: I'm trying to find the right Mac Technician for you right now. As soon as they are ready, I will let you know.
Customer: this is an iphone
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: dont know what u mean
JA: Have you installed any updates recently?
Customer: not for a couple of weeks
JA: What troubleshooting have you tried?
Customer: talked to Weight watchers and they have me reigistered but said it is because I bought my phone in Canada
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Mac
Expert:  Josh replied 6 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 6 months ago.

Do you have a Canadian phone number registered with WW?

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