How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I-phone my apple 4 does not hold a charge. Do you h ave a

Customer Question

i-phone my apple 4 does not hold a charge. Do you h ave a battery in the willow grove store and what is the charge?
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Mac Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: Do I need an appointment?
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: I have no idea!
JA: Have you installed any updates recently?
Customer: The phone was given to me and I just started using the phone so "yes." It was sitting in a drawer for a number of years
JA: What troubleshooting have you tried?
Customer: None - Just charging it. It runs out of juice whether I use it or not. I charge it 3 or 4 times a day.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No
Submitted: 9 months ago.
Category: Mac
Expert:  Kris R replied 9 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris R replied 9 months ago.


Can you give me the serial number for it please?