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Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 37520
Experience:  IT Engineer for over 15 years
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O iTunes, I cannot remember my iTunes password, I would like

Customer Question

o iTunes, I cannot remember my iTunes password, I would like to connect as i want to play solitaire,and other games on my ipad, they are telling me my password ***** wron, I have changed it several times in the past and now I need to know thr correct one to use
JA: When did you last reset your username and password?
Customer: approx. 6 months ?
JA: Have you installed any updates recently?
Customer: yes
JA: What troubleshooting have you tried?
Customer: that's when things all went wron
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no thank you, ***** ***** to know my last used passwords for iTunes.
Submitted: 8 months ago.
Category: Mac
Expert:  Bhavik Joshi replied 8 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 8 months ago.

We need to reset the password. Please let me know your apple id. I will see how we can reset it's password.

Customer: replied 8 months ago.
i cannot remember my apple psssword or id, can you help me to gain it, i have changed it several times and am now confused. thank you
Customer: replied 8 months ago.
i have paid $5 -00 and that is all i can afford
Customer: replied 8 months ago.
please tell meare you helping me
Expert:  Richard replied 8 months ago.

Hi there and welcome

If you have forgotten your Apple ID you used, you can retrieve i via the link below!&section=appleid

Once done, you will likely need to reset your password ***** this you can do via my link below

Use the link to reset your password ***** once done use this new password

Once done, you can use these details to sign in on your device

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please.