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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Trying to watch HY-HIT russian mivies on my macbook, but I

Customer Question

trying to watch HY-HIT russian mivies on my macbook, but I think a player is missing. DOnt know wich one?
JA: What Operating System (OS) are you running on your Macbook?
Customer: 10.12.2
JA: When did you purchase your Macbook? What troubleshooting have you tried?
Customer: early 2015 dint do anything yet
JA: Anything else you want the Mac expert to know before I connect you?
Customer: ?
JA: What confuses you?
Customer: WHat else can I tell you about the mac?
Submitted: 8 months ago.
Category: Mac
Expert:  Kamil Anwar replied 8 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 8 months ago.
Actually no ...
Regret spending $40 bucks for nothing ...
Expert:  Kamil Anwar replied 8 months ago.

If your issue is not resolved you will be able to request the refund. Without knowing what is it prompting you for and which player is it trying to load in, with not much information it is not possible to help or answer with this limited information. If you do not want to continue and request a refund, please send an email to***@******.***