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Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 36777
Experience:  IT Engineer for over 15 years
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Can get emails but no calls. Indicates No Service.Whats

Customer Question

Can get emails but no calls. Indicates No Service.Whats wrong with it?Other Apple phones work in location
JA: Just to clarify, what email service provider are you using?
Customer: Hotmail
JA: Have you installed any updates recently?
Customer: No
JA: What troubleshooting have you tried?
Customer: My iphone6 works why not myiphone3?
JA: Anything else you want the Mac expert to know before I connect you?
Customer: iphone3 indicates no sevice
Submitted: 7 months ago.
Category: Mac
Expert:  Richard replied 7 months ago.

Hi there and welcome

Can you please hold the home and power buttons on the iPhone for about 10 seconds until you see the apple logo then release.

Let the phone restart and when it has, tell me please if it is then functioning correctly.

Please let me know the results.

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