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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I used to have and ID on my phone and one on my computer.

Customer Question

I used to have and ID on my phone and one on my computer.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Dell, windows 10
JA: Have you installed any updates recently?
Customer: Yes, It just comes up and installs them and restarts.
JA: What troubleshooting have you tried?
Customer: None I didn't install and am not real computer literate. Can I create a new AppleID.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I do not have a MAC computer.
Submitted: 8 months ago.
Category: Mac
Expert:  Mike replied 8 months ago.

Hi, welcome to! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 8 months ago.

Do you have an Apple device?

Expert:  Mike replied 8 months ago.

Do you still need help? You never replied.