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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I need assistance finding photos on my compute. I

Customer Question

i need assistance finding photos on my compute. I transferred photos from my Iphone (with help from apple tech support) and I have no clue how to find them on my computer. I put them in iTunes but cannot figure out how to get at the photos now.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: I have a dell computer and use Microsoft.
JA: Have you installed any updates recently?
Customer: probably not -- not good at this stuff.
JA: What troubleshooting have you tried?
Customer: don't even know where to start
JA: Anything else you want the Mac expert to know before I connect you?
Customer: tell them I am at the kindergarten level!
Submitted: 6 months ago.
Category: Mac
Expert:  technicalcat replied 6 months ago.

Hello, and thank you for using this service.
I will help you now.

Are these photos still on your iphone?

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