How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I need to get new password for my iphone.

Customer Question

I need to get new password ***** my iphone.
Submitted: 8 months ago.
Category: Mac
Expert:  Bhavik Joshi replied 8 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 8 months ago.

Did you forget the pass code to unlock your iphone or you need help in resting your apple id's password ?

Customer: replied 8 months ago.
Phone is asking for apple id and password.
Expert:  Bhavik Joshi replied 8 months ago.

okay, Please let me know your apple id . I will help you with resetting it's password.

Customer: replied 8 months ago.
Apple id is turnandot 2221.
Expert:  Bhavik Joshi replied 8 months ago.

Apple is saying this apple id is not correct. Could you please let me know your firs name ,last name and email id.

Customer: replied 8 months ago.
LouisNatali***@******.***
Expert:  Bhavik Joshi replied 8 months ago.

No, You may have linked another email address with your apple id. Do you have any other email address.

Customer: replied 8 months ago.
NO
Expert:  Bhavik Joshi replied 8 months ago.

I found it. You must have received a reset link on your email. Please login to your email and reset the password.

Customer: replied 8 months ago.
ok,thanks.
Expert:  Bhavik Joshi replied 8 months ago.

Anything else for me ? Are you satisfied with my work on this ?