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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Getting constant prompts asking for password for aol

Customer Question

getting constant prompts asking for password ***** aol account. I have done it & it continues
JA: Have you contacted anyone about your account?
Customer: no
JA: Have you installed any updates recently?
Customer: e & they told me to try you guys
JA: What troubleshooting have you tried?
Customer: not very outer savvy, I do the updates that pop up.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 9 months ago.

Hi,

I'm sorry about the issue. Is your email currently working fine at the AOL.com website?

Is this issue occurring on your Mac computer, or on your tablet or phone, etc.?

Please reply at the box below. Thank you,

Expert:  Richard replied 9 months ago.

Hi there and welcome

Do you still need assistance with this?

Please let me know