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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Dont remember password to update fee apps, i dont remember

Customer Question

dont remember password ***** update fee apps
JA: When did you last reset your username and password?
Customer: i dont remember ever doing it but consumer cellular says i had to when i got the phone which was about 8 months ago
JA: Have you installed any updates recently?
Customer: never
JA: What troubleshooting have you tried?
Customer: theres no tropuble. i just to need to update phone and i need a password
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Mac
Expert:  Mr.Med replied 6 months ago.

Hi, I'm Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 6 months ago.

I'm sorry about the issue, what password ***** you forgot please? it is your Apple password ?

Customer: replied 6 months ago.
its the one used to update free apps. not the one that unlocks phone i know that one..
Expert:  Mr.Med replied 6 months ago.

What is the model and brand of your phone ?

Expert:  Mr.Med replied 6 months ago.

It looks like you are away. When you are available, please reply at the box below to continue.

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