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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Ipad locked because of wrong code entered. what to do to fix

Customer Question

ipad locked because of wrong code entered. what to do to fix this?I entered the wrong code as i don't know which is required, and done it so much that it is now locked..HELPCarol L. Patmore @ *****@******.***
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: iOS
JA: Have you installed any updates recently?
Customer: That was what was requested that got me in this mess.
JA: What troubleshooting have you tried?
Customer: just tried the various codes I have listed.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: That is all. The only thing I have kept trying codes
Submitted: 8 months ago.
Category: Mac
Expert:  Cris replied 8 months ago.

Hi there, I am Cris and will be glad to assist you with your issue.

Sorry to hear about your problem, the only way to get around this issue when you don't know the PIN. Is to reset the iPad through iTunes using Recovery Mode.

Do you backup your iPad to iCloud?