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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I can get to the layers function, but I can't use it. All of

Customer Question

I can get to the layers function, but I can't use it. All of the options are grayed out. What am I doing wrong?
JA: What kind of computer do you have?
Customer: Mac Book Pro
JA: Have you installed any updates recently?
Customer: I only installed the software a week or so ago, but the program told me this morning that I was up to date.
JA: Anything else you want the software expert to know before I connect you?
Customer: That's it. I just want to be able to use the layers function. Thanks.
Submitted: 7 months ago.
Category: Mac
Expert:  Josh replied 7 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 7 months ago.

Which program do you need help with?

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