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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8996
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I was trying to activate my husband's text messages so they

Customer Question

I was trying to activate my husband's text messages so they would send. Now I cant access anything on his phone because it says the apple ID is incorrect
JA: When did you last reset your Apple ID or password?
Customer: Have no idea
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: turning off power and restarting. always comes back to enter Apple ID incorrect
JA: Anything else you want the Mac expert to know before I connect you?
Customer: My husband is mad because I not only did not fix problem on messages Ive completely disabled his phone
Submitted: 7 months ago.
Category: Mac
Expert:  Mike replied 7 months ago.

Hi, welcome to justanswer.com! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 7 months ago.

Go here to manage your Apple ID. If you can't log in just click on Forgot Apple ID or Forgot Password: https://appleid.apple.com/#!&page=signin

Expert:  Mike replied 7 months ago.

Do you still need help? You never replied.

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