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Pete, Computer Engineer
Category: Mac
Satisfied Customers: 18113
Experience:  Over 16 years of computer experience, CISCO certified
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I'm not sure. It won't let me go online even though it shows

Customer Question

I'm not sure. It won't let me go online even though it shows that I have internet. It tells me "You Are Not Connected to the Internet"
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: It says my computer id currently offline.
JA: Have you installed any updates recently?
Customer: Yosemite Yes
JA: What troubleshooting have you tried?
Customer: wireless diagnostics
JA: Anything else you want the Mac expert to know before I connect you?
Customer: System Preference
Submitted: 9 months ago.
Category: Mac
Expert:  Pete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 9 months ago.

What is the make and model number of the computer?

What operating system is it using?

Does it show that you have a network connection, or does it actually show that you have internet?