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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My passcode I just got the I pad can you help me eddie, i

Customer Question

my passcode I just got the I pad can you help me eddie
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: i think sierra
JA: Have you installed any updates recently?
Customer: no cant log in
JA: What troubleshooting have you tried?
Customer: none when i log in its wrong now i am waiting 15 minutes
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no want my number
Submitted: 7 months ago.
Category: Mac
Expert:  Vinod Menon replied 7 months ago.


Did you mean your iPad is disabled for 15 minutes after entering wrong password?

Thank you


Customer: replied 7 months ago.
but back on now
Customer: replied 7 months ago.
i am back
Expert:  Vinod Menon replied 7 months ago.

Thank you

Try some random codes until it is disabled again.

Do you have iTunes installed in computer?

Expert:  Vinod Menon replied 7 months ago.

Please don't post duplicate questions

Have you got iTunes installed in computer

Customer: replied 7 months ago.
ok my screen is open i forgot my pass code i just got this can you help me
Expert:  Vinod Menon replied 7 months ago.

of course I can help you.

do you have itunes installed in your computer?

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