How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I want to update my safari. I do not know. How do I find

Customer Question

I want to update my safari.
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: I do not know. How do I find out?
JA: Have you installed any updates recently?
Customer: I don't think so.
JA: What troubleshooting have you tried?
Customer: None
JA: Anything else you want the Mac expert to know before I connect you?
Customer: How do I get a icon in launch pad?
Submitted: 6 months ago.
Category: Mac
Expert:  Cris replied 6 months ago.

Hi there, I am Cris and will be glad to assist you.

Can I offer you remote support so I can log in and help you with all your issues/questions?

Customer: replied 6 months ago.
Expert:  Cris replied 6 months ago.

Great, please accept the premium service offer and then I can send you a link to start remote session.

Expert:  Cris replied 6 months ago.

Did you still want remote service?

Related Mac Questions