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Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Mac Support Specialist
Category: Mac
Satisfied Customers: 11698
Experience:  25+ Years Experience in Computers and Electronics.
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ITunes. I can not log on. I think I forgot my password and I

Customer Question

ITunes. I can not log on. I think I forgot my password ***** I am stuck
JA: Have you tried having password ***** directions emailed to you?
Customer: I did but could not reset.
JA: Have you installed any updates recently?
Customer: No.
JA: What troubleshooting have you tried?
Customer: Just talked to an Apple person but he could not do it. Told me to try Apple Care
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No. Thanks
Submitted: 6 months ago.
Category: Mac
Expert:  Michael Hannigan replied 6 months ago.

Hello. My name is Michael. I can help you with your question.

If you are trying to reset your AppleID or iCloud password, you can do that from the following page:

Reset iCloud Password