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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I use apple mail and I cannot send any emails- they all land

Customer Question

I use apple mail and I cannot send any emails- they all land up in the outbox file. Help please.
JA: What's the model and Operating System (OS) of your device?
Customer: OS X version 10.9.5
JA: When did you purchase your Apple device? What troubleshooting have you tried?
Customer: maybe 4 years? this is a work computer. haven't really tried any troubleshooting except sending out from my gmail account, which I don't like using.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no thank you.
Submitted: 6 months ago.
Category: Mac
Expert:  Mike replied 6 months ago.

Hi, welcome to! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 6 months ago.

Who is your email provider for the account you are having issues with?

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