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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I got a message that someone near Pittsburg used my apple id

Customer Question

I got a message that someone near Pittsburg used my apple id to sign in. I changed my password ***** I can't use it to sign into my apple laptop.
JA: When did you last reset your Apple ID or password?
Customer: just now, but my laptop does not recognize it.
JA: Have you installed any updates recently?
Customer: yes
JA: What troubleshooting have you tried?
Customer: changing password, don't know any other
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Mac
Customer: replied 8 months ago.
I changd my apple password ***** still keep getting the message about someone trying to sign in near Pittsburg.
Expert:  Jason Jones replied 8 months ago.

Hello,
I am the person that will be helping you today.

Are you able to sign into your Apple Laptop with the old password? They may not be linked.

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 8 months ago.
are you a mac approved responder? was not told I would have to pay $30 for the answer.
Customer: replied 8 months ago.
Please do not answer my question. I am not prepared to pay 30 dollars.