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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Wil not tahe wifi info, netgear. work fine until update,

Customer Question

wil not tahe wifi info
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: netgear. work fine until update
JA: Have you installed any updates recently?
Customer: about a month or so and have'nt been apple to reinstall wi fi info
JA: What troubleshooting have you tried?
Customer: tried to restore; but it didn't change back.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: can
Submitted: 8 months ago.
Category: Mac
Expert:  Cris replied 8 months ago.

Hi there, I am Cris and will be glad to assist you.

You have tried re-connecting your Mac to WiFi and can't is that correct? Do you have any other devices on WiFi?

Please respond to both questions.