can I obtain record of previous imesages? my daughter has been using her phone a lot at night but our Verizon phone usage report does not indicate any messaging. does the immessaage use only dat and can I retrieve any info on who she has been communicating with?
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: not sure, she has the iphone
JA: Have you installed any updates recently?
Customer: im assuming she has, she bought in in mid October of this year
JA: What troubleshooting have you tried?
JA: Anything else you want the Mac expert to know before I connect you?
Customer: can I retrieve old messages as well- as what was written or to whom and when?