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Pete, Computer Engineer
Category: Mac
Satisfied Customers: 17383
Experience:  Over 16 years of computer experience, CISCO certified
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Cant type password at login, Password not a problem - when i

Customer Question

Cant type password ***** login
JA: Have you tried having password ***** directions emailed to you?
Customer: Password ***** a problem - when i type in box nothing hapens
JA: Have you installed any updates recently?
Customer: No
JA: What troubleshooting have you tried?
Customer: Safe boot
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Mac
Expert:  Pete replied 6 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 6 months ago.

Are you using a wired or wireless keyboard with your Mac?

Can you try connecting another, wired keyboard, and let me know if it works?

Customer: replied 6 months ago.
Iv'e sorted it now
Expert:  Pete replied 6 months ago.

Ok, glad to hear you got sorted.

Have a great day!

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