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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I"m having problems receiving my emails. I tried every

Customer Question

Hi Mike, I"m having problems receiving my emails. I tried every password ***** ever used and its not working.
JA: When did you last reset your username and password?
Customer: A very long time ago. You should also know that I'm not very saavy on the computer
JA: Have you installed any updates recently?
Customer: No
JA: What troubleshooting have you tried?
Customer: None, becaus
JA: Anything else you want the Mac expert to know before I connect you?
Customer: se
Submitted: 7 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 7 months ago.

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can you please confirm your full email address?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Lorenz Vauck replied 7 months ago.

Please let us know the requested information, so that we can help you. Thank you very much.

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