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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8997
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I accidentally restored my old phone's date to my new phone

Customer Question

Hi, I accidentally restored my old phone's date to my new phone and I no longer have my recent pictures/messages etc.
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: ios
JA: Have you installed any updates recently?
Customer: the last one was about 2 weeks ago when i get my iphone got
JA: What troubleshooting have you tried?
Customer: i haven't
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No thank you
Submitted: 9 months ago.
Category: Mac
Customer: replied 9 months ago.
How can I restore my most recent data?
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 9 months ago.
Customer: replied 9 months ago.
very disappointed
Expert:  Mike replied 9 months ago.

Hi, welcome to! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 9 months ago.

Go to and sign in, select Photos do you see your missing photos there?

Customer: replied 9 months ago.
Customer: replied 9 months ago.
no thank you. not paying
Expert:  Mike replied 9 months ago.

That was not from me. Unfortunately if they are not there then you were not backing up to icloud so there is no way to restore it. I assume you used your computer and iTunes to restore it and that as the only date to restore. If you are satisfied, please kindly provide an OK or Above Rating - so I get paid. Keep in mind you can always come back to this page at any time regarding this question for no extra charge. Thanks!!

Expert:  Mike replied 9 months ago.

Do you still need help?