Ask Mac Questions and Get Answers from Experts ASAP
Hi there, I am Cris and will be glad to assist you.
The process to download all the pictures and videos off your device can be done rather easily. Connect each device to your PC via the USB cable one at a time.
On your PC click on the windows logo start button, then click Computer. A file browser window will open you should see your device listed at the top. Open the device then open the folders and copy all the items inside which are the pictures and videos and copy to your PC.
If you like I can offer secure remote support to help and show you how the process is done. Let me know if you have any further questions. Please take the time to rate my service and submit at the top.