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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I can't find scanned document, MacBook Air and HP office jet

Customer Question

I can't find scanned document
JA: What's the model and Operating System (OS) of your device?
Customer: MacBook Air and HP office jet pro 6968
JA: When did you purchase your Apple device? What troubleshooting have you tried?
Customer: JAnuary
JA: Anything else you want the Mac expert to know before I connect you?
Customer: 2016
Submitted: 7 months ago.
Category: Mac
Expert:  PC_Wizzard replied 7 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble

Please check your default location or change it please.

  1. In the menu bar, click the Apple icon .

  2. Click System Preferences.

  3. Click Print & Scan, or Printers & Scanners.

  4. Click the name of your printer, and then click Open Print Queue.

  5. Click Printer Setup or Settings, click Utility, and then click Open Printer Utility.

  6. Under Scan Settings, click Scan to Computer.

  7. Select the Scan Tasks button, select the task you want to modify, and then click Edit Scan Task.

  8. In the Preferences screen, adjust the required target folder on the Scan to line, and then click Save.