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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I need to install the Apple Mobile Device USB Driver. It is

Customer Question

Hi. I need to install the Apple Mobile Device USB Driver. It is missing completely from my programs. Unable to download it online.
JA: How much experience do you have with this particular machine?
Customer: a bit
JA: Have you installed any updates recently?
Customer: yes
JA: What troubleshooting have you tried?
Customer: uninstalled and reinstalled itunes. followed troubleshooting online.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: before the driver was deleted from the device manager files, itunes stopped recognizing any of my ipods. never had an issue before.
Submitted: 7 months ago.
Category: Mac
Expert:  Kris R replied 7 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris R replied 7 months ago.

Is this driver for your Windows pc?

Regards

Kevin

Customer: replied 7 months ago.
Expert:  Kris R replied 7 months ago.

Could I connect for a look?

Customer: replied 7 months ago.
You can connect anytime Friday between 9am and 4pm EST.

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