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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8996
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I'm trying to rent a movie on Apple TV and it's telling me

Customer Question

I'm trying to rent a movie on Apple TV and it's telling me that I have to enter my security code
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: I'm not sure what that means
JA: Have you installed any updates recently?
Customer: the Apple TV is new so I am assuming it's updated
JA: What troubleshooting have you tried?
Customer: i have tried to go onto my Apple ID account but I'm not sure where to find the security code on my card like it's telling me
JA: Anything else you want the Mac expert to know before I connect you?
Customer: this is how it wants me to verify my payment method even though I only used an iTunes card
Submitted: 6 months ago.
Category: Mac
Expert:  Mike replied 6 months ago.

Hi, welcome to! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 6 months ago.

The security code is the 3 digit code on the back of your credit card. If you are satisfied, please kindly provide an OK or Above Rating - so I get paid. Keep in mind you can always come back to this page at any time regarding this question for no extra charge. Thanks!!

Expert:  Mike replied 6 months ago.

Did you try that?