I just received a message on my IPad that my husband gave me new several years ago. the message tells me that I need to activate this because it's owner has used Find My Iphone
to lin k it to their Apple ID
JA: When did you last reset your Apple ID or password?
Customer: I just reset it a few days ago. When I received this for Xmas I had Yahoo then changed to GMail. Have no idea what my password ***** with Yahoo now.
JA: Have you installed any updates recently?
Customer: I'm sorry I'm not really up into all this. Why would I update my IPad?, How do I update it. It's been OK all these years.
JA: What troubleshooting have you tried?
Customer: It states to activate it by typing in the password ***** t___yahoo.com. My email for several years has been***@******.***. Haven't used yahoo for years.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: This is an Apple IPad, not Mac