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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Need to find Apple ID and Pascode, ago, Yes but i do not

Customer Question

Need to find Apple ID and Pascode
JA: When did you last reset your Apple ID or password?
Customer: Long ago
JA: Have you installed any updates recently?
Customer: Yes but i do not know how to go to apple info
JA: What troubleshooting have you tried?
Customer: I have my phone and it works fine, my son is sending me an IPad and needs my info to set it up. I do not know where to go on my phone to get information
JA: Anything else you want the Mac expert to know before I connect you?
Customer: just the info toset up an IPad
Submitted: 6 months ago.
Category: Mac
Expert:  Josh replied 6 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 6 months ago.

Do you have the phone in front of you?

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