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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am trying to reset my IPad Mini I can no get passes the

Customer Question

Hi my name is***** am trying to reset my IPad Mini I can no get passes the passcode have followed the instructions but the pages do not come up on my Mac for me to click on
JA: How much experience do you have with this particular machine?
Customer: Medium
JA: Have you installed any updates recently?
Customer: no I am up to date I checked that out
JA: What troubleshooting have you tried?
Customer: everything I think, I kn ow how to reset it but can get the mac to give me to opportunity to reset it
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Mac
Expert:  Ashik replied 7 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What version of Mac OS X are you using on your Mac ? You can find it out from Apple > About This Mac

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