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Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 36526
Experience:  IT Engineer for over 15 years
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I have a nikon d90 but when i try to down load the photos by

Customer Question

i have a nikon d90 but when i try to down load the photos by turning the camera on it will not do it anymore my mac is osx el capitan. i asked this all ready but did not here a responds after i put it through pay pal***@******.*** i do not have a cell phone derek.
Submitted: 6 months ago.
Category: Mac
Expert:  Richard replied 6 months ago.

Hi there and welcome

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and try to turn it on.

Tell me please if it now connects

Thank you

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