Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My husband has disabled his iPad. It says to press home to
My husband has disabled his iPad. It says to press home to reset it. How can I get him to “home” … read more
Rennan Lui
Rennan Lui
IT Engineer Specialist
Computer Science
1,634 satisfied customers
It has been disabled for months. I just bought it August
It has been disabled for months. I just bought it August 2017. Screen says : iPad is do … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
My ipad is locked for forgotten password. Yesterday on new
my ipad is locked for forgotten password JA: When did you last change your password ***** Apple ID? Customer: yesterday on new ipad JA: Did you try resetting through Apple's online account reset tool?… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
852 satisfied customers
IPad mini 4 was locked .i just got it by a person from let's
iPad mini 4 was locked .i just got it by a person from let's go app … read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
37 satisfied customers
My IPad has been disabled for several months, I have not
My IPad has been disabled for several months, I have not been able get this fixed due to medical and medication. My husband and I did go through the information on how to unlock it. We were able to ch… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
Had an old iPad - s/n DMPHHQA2DVGH WITH 32 GB. I gave it to
had an old iPad - s/n DMPHHQA2DVGH WITH 32 GB. I gave it to my grandson who put some music stuff in it and put the iPad in a cabinet and forgot about it. Now he remembered about it. Since he forgot lo… read more
Ashik
Ashik
Master's Degree
10,044 satisfied customers
Recently purchased an ipad, 9.7, model MP2F2LL/A...with ios
recently purchased an ipad, 9.7, model MP2F2LL/A...with ios 10. But I locked myself out. Ipa is disabled. Do I need to go to an apple store to have it opened? Thank you. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
It has lock me out.ibought it at christmas.it is a ipad.i
it has lock me out.ibought it at christmas.it is a ipad.i got into it one time,when i tried to get back in it,its say ipad disabled,connect to i-tunes. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My ipad is locked out "says disabled" need to reset to
my ipad is locked out "says disabled" need to reset to factory settings … read more
Ashik
Ashik
Master's Degree
10,044 satisfied customers
I'm working on my son's iPad. He forgot his passcode and it
I'm working on my son's iPad. He forgot his passcode and it is disabled. I am getting the message "to allow access please respond on your iPad." - Not sure what to do next but I do not have a backup o… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My son's phone is locked out and we need get it up and
My son's phone is locked out and we need get it up and running for him again. … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
My granddaughter has locked her i pad mine it now displays
my granddaughter has locked her i pad mine it now displays "iPad is disabled connect to iTunes" . Have connected to my laptop and am still unable to do anything with the iPad. I suspect she has change… read more
Ashik
Ashik
Master's Degree
10,044 satisfied customers
My ipad is disables disabled, on my ipad? no it's disabled
no it's disabled because of too many wrong passwords entered … read more
Quiksilver07070
Quiksilver07070
463 satisfied customers
My Mini Ipad was given to my friend in Vietnam. Last week
My Mini Ipad was given to my friend in Vietnam. Last week one theft entered the home when nobody there and took it away. It contains too many personal important things, including pictures stored in it… read more
Ashik
Ashik
Master's Degree
10,044 satisfied customers
Updated Ipad2 and now asking to activate. : probably 4 years
updated Ipad2 and now asking for password ***** activate. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I put in a password apple i pad and now cannot get into it.
I put in a password ***** my apple i pad and now cannot get into it. Either my feeble mind forgot it already or I just don't know how to enter it. THANK YOU… read more
Ashik
Ashik
Master's Degree
10,044 satisfied customers
We forgot the password ***** our ipad, entered several guesses
We forgot the password ***** our ipad, entered several guesses and it froze up completely. Our local technician (not an apple tech) says it must be wiped clean. Is this true, must we lose all our data… read more
Ashik
Ashik
Master's Degree
10,044 satisfied customers
my 9 yr old son changed his password XXXXX his ipad and promptly
my 9 yr old son changed his password XXXXX his ipad and promptly forgot it. Now we are locked out. How can I unlock in a way to preserve all of his videos, photos and apps?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x