How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Justin Johnson Your Own Question
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 413
Experience:  Training and Development at Scientifically Speaking
Type Your Mac Question Here...
Justin Johnson is online now
A new question is answered every 9 seconds

It keeps telling me to enter my password, a year ago maybe,

Customer Question

It keeps telling me to enter my password
JA: When did you last reset your username and password?
Customer: a year ago maybe
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through my desk was working over abhor ago and now it is disconnected
JA: What troubleshooting have you tried?
Customer: check on-line help, but my system is Mac not PC
JA: Anything else you want the email expert to know before I connect you?
Customer: is there a fee for this?
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Email Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: so, I am guaranteed that my problem will be resolved?
Submitted: 10 months ago.
Category: Mac
Customer: replied 10 months ago.
cancel this deposit...I will find another avenue to resolve my problem. Thank you.
Customer: replied 10 months ago.
I a waiting for confirmation that this deposit and request to cancel have been processed.
Expert:  Justin Johnson replied 10 months ago.

It looks like you have been waiting a while. Are you still looking for assistance?