Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My daughter set her own apple i.d up on her iPad and now
My daughter set her own apple i.d up on her iPad and now can't remember her apple i.d or password ***** her iPad is now disabled … read more
David
David
Mac Support Specialist
3,714 satisfied customers
My mother in law is giving me her ipad for work but doesn't
My mother in law is giving me her ipad for work but doesn't remember her apple id, what can we do to get this? … read more
Joseph
Joseph
Computer Science
3,523 satisfied customers
We purchased a new ipad for my senior mother in law. she has
we purchased a new ipad for my senior mother in law. she has never had an apple product and does not have an acct set up yet. she set the password ***** use the ipad , and forgot what it was and now b… read more
Tech-Expert
Tech-Expert
Technical Support Engineer
BBM
6,247 satisfied customers
My wife can't get signed on to her iPad. She doesn't know.
A lot of things. She get the message "activation lock" … read more
Bob
Bob
Masters
2,364 satisfied customers
My daughter received a iphone 7 plus from her dad, she has
Hi my daughter received a iphone 7 plus from her dad, she has reset it but needed the appleid to unlock it, unfortunately her dad cant remember the apple password ***** comes up activation lock … read more
Tech-Expert
Tech-Expert
Technical Support Engineer
BBM
6,247 satisfied customers
We got my daughters really old iPad we were going to donate
Hi. we got my daughters really old iPad we were going to donate but it is asking me for an Apple ID that we do not recognize. Im assuming she loaned it out but its so old she has no idea who she might… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
5,172 satisfied customers
I have an ipad that my daughter had but she has passed away.
Hi I have an ipad that my daughter had but she has passed away. Her daughter would like to use her moms ipad. We are locked out of ipad … read more
Kent
Kent
Computer Expert
Bachelor of Science in Information Technology
3,125 satisfied customers
My mom purchased an Apple iPad 2 for me Christmas of 2013
My mom purchased an Apple iPad 2 for me Christmas of 2013 from Aaron's someone else had it before I got it from Aaron's. All I did was take family photos and pics of my dog and daughter when she was a… read more
Bob
Bob
Masters
2,364 satisfied customers
My daughters phone she gave it to me but I kept putting
My daughters phone she gave it to me but I kept putting different password *****'s lock me up I bring it to the apple store … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
12,363 satisfied customers
Pearl, i was wondering if you could help please, my
Hi there Pearl, i was wondering if you could help please, my daughters Ipad seems to have disabled itself and now she cant remember her apple ID or her password. … read more
Expert-Alexa
Expert-Alexa
Technical Engineer
Bachelor's Degree
1,921 satisfied customers
A few years ago my daughter gave me a iPad that she no
A few years ago my daughter gave me a iPad that she no longer had use for. We've never changed the password ***** anything. Well we accidentally locked it up. We've tried everything including asking m… read more
OakdaleTech
OakdaleTech
Mac Genius
13,125 satisfied customers
I have a iPad mini I bought my daughter around 2013.and we
I have a iPad mini I bought my daughter around 2013.and we did a restore and can't get back in.forgot pass Word and we think email war presa1 @ Gmail .com.can you please help us.we don't have money to… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
12,363 satisfied customers
Activation lock in screen. Cant remember my app Id and pass.
activation lock in screen JA: When did you last change your password ***** Apple ID? Customer: cant remember my app Id and pass JA: Did you try resetting through Apple's online account reset tool? Cus… read more
OakdaleTech
OakdaleTech
Mac Genius
13,125 satisfied customers
I have a ipad and i cant open it i have the un and pw but
i have a ipad and i cant open it i have the un and pw but the actually account its locked and i cant recover it … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
3,475 satisfied customers
My ipad mini has locked up and I can't seem to type in the
My ipad mini has locked up and I can't seem to type in the right codes or hear the spoken numbers in time. Gramma is not tech savy. Would love to get it opened so I can finish my library book. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,585 satisfied customers
My daughter gave me her mini ipad because she got a new one
My daughter gave me her mini ipad because she got a new one but couldnt remember her pass-code so i restored it,but now its telling me I need to use her apple ID and Password ***** activate it?? NEED … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My daughter forgot her email ID AND apple ID but remembers
My daughter forgot her email ID AND apple ID but remembers the password. We just unlocked her phone and reset it in the process of restoring it and are stuck. How can we get the ID and email address t… read more
Dustin
Dustin
Support Technician
10,184 satisfied customers
My ipad is locked, and when i restored it to factory it ask
my ipad is locked, and when i restored it to factory it ask me to original my daughter id, but she does not remembers nothing, and email***@******.*** does not exists … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,212 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x