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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Help I'm trying to get my iPad to access my existing gmail

Customer Question

Help I'm trying to get my iPad to access my existing gmail accounts, have tried to made a Apple user a/c 3times this afternoon with no success. What now? Wyne
JA: Have you contacted anyone about your account?
Customer: How?
JA: Have you installed any updates recently?
Customer: No
JA: What troubleshooting have you tried?
Customer: Don't know how to
JA: Anything else you want the Mac expert to know before I connect you?
Customer: Don't know what I dont know
Submitted: 9 months ago.
Category: Mac
Expert:  Josh replied 9 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 9 months ago.

If you open the Email app on your iPad, you will be prompted to setup an account.

What happens when you try to add your Gmail account from that screen?