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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have a iphone 6it is two weeks old that wont connect was

Customer Question

I have a iphone 6(###) ###-####it is two weeks old that wont connect was told I could re boot with my computer ***@******.*** any advice Thanks ***** *****nden
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: hp elitebook
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: went to a verison dealer they said order a new phone or try rebooting with my computer
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Mac
Expert:  tyroneboman replied 7 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

What is the iPhone failing to connect with?

You can reply to me here by typing in the box below please.

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