Ask Mac Questions and Get Answers from Experts ASAP
Hi my name is ***** ***** to Just Answer. I am reviewing your question and will reply ASAP.
Did you purchase the phone new, or was it used or pre-owned? Do you recognise the email part of the Apple ID it's asking for?
You can either reset the password ***** that Apple ID, or set up a new one, let me know a bit more and I will help you with step by step instructions, thanks.