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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My Ipad mini locks me out and when it's no longer locked It

Customer Question

my Ipad mini locks me out and when it's no longer locked It won'let me change my password
JA: When did you last reset your username and password?
Customer: I have been trying for more than a week. need my apple password ***** download music an books.
JA: Have you installed any updates recently?
Customer: Yes
JA: What troubleshooting have you tried?
Customer: I spent 2 1/5 on the phone with central geeks and we didn't get anywhere
JA: Anything else you want the Mac expert to know before I connect you?
Customer: This doesn't be such a big problem.
Submitted: 8 months ago.
Category: Mac
Expert:  Josh replied 8 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 8 months ago.

Do you need help resetting your Apple ID password?

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