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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Can you call lmd, osx 10.9.5. I know nothing about computers

Customer Question

can you call lmd
JA: What kind of computer do you have?
Customer: osx 10.9.5. I know nothing about computers and I need to talk to someone
JA: Have you installed any updates recently?
Customer: my computer kept telling me has lots of problems so I bought a product that connected me to Tech Live Connect and they wanted me to buy another product. I didn't give them any information because I don't know if it is legimate but I do believe I need help and my protection has expired
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO because I really don't know how to explain it
Submitted: 9 months ago.
Category: Mac
Expert:  Josh replied 9 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 9 months ago.

More than likely, the product that you purchased as a scam. If that is the case, you will need to contact your bank to dispute the charge to get your funds back.

I can connect to your computer to view any programs/issues that are on the computer and fix them for you.

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