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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8996
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I lost it and think itmay be stolen, i don't know it is

Customer Question

I lost it and think itmay be stolen
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: i don't know it is through my wok and it is tmoble
JA: Have you installed any updates recently?
Customer: yes
JA: What troubleshooting have you tried?
Customer: this is all i have done other than look for it and tried calling it - it went straight to voicemail
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Mac
Expert:  Mike replied 8 months ago.

Hi, welcome to! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 8 months ago.

If you had Find My iPhone turned on just use any computer and go to and sign in then select Find iPhone. If you are satisfied, please kindly provide an OK or Above Rating - so I get paid. Keep in mind you can always come back to this page at any time regarding this question. Thanks!!

Customer: replied 8 months ago.
i can not sign in to icloud
Expert:  Mike replied 8 months ago.

Well you have to do that to find it. Did you forget your Apple ID or Password?

Expert:  Mike replied 8 months ago.

If it is a work controlled iPhone then you have to ask your IT dept to help you...

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