When I take a photo in portrait then play it back I get a strip down the center of the screen. When I rotate my iPhone7 and play it back the video is on the side. How do I take a video in landscape and have it play back in full screen right side up?
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: I'm using an iPhone
7. Do I have to take the video onto my Mac? I want to put it on youTube eventually.
JA: Have you installed any updates recently?
Customer: I'm current I think on my iPhone7 I have IOS 10.1.1
JA: What troubleshooting have you tried?
Customer: I tried searching for an answer on the internet. That is how I found you. Are there setting on my iPhone that I need to adjust?
JA: Anything else you want the Mac expert to know before I connect you?
Customer: Nope. I just need help.