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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My address book will not open - showing 1712 what should I

Customer Question

Hello, my address book will not open - showing 1712 what should I do?
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: OS X Lion
JA: Have you installed any updates recently?
Customer: no, not since updating to Lion and that was quite a while ago
JA: What troubleshooting have you tried?
Customer: My address book is on my desktop - and will not open. So I tried opening it in finder and that is when the code shows. Have not tried anything else
JA: Anything else you want the Mac expert to know before I connect you?
Customer: Just that I lost the address book when I was trying to email one of my address book contacts
Submitted: 8 months ago.
Category: Mac
Expert:  Ashik replied 8 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Have you tried restarting your computer ?

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