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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I can't set the iPhone backup password, a few months ago,

Customer Question

I can't set the iPhone backup password
JA: When did you last reset your username and password?
Customer: a few months ago
JA: Have you installed any updates recently?
Customer: tried to back up i hone system will not accept any of my backup passwords
JA: What troubleshooting have you tried?
Customer: don't know any such techniques
JA: Anything else you want the Mac expert to know before I connect you?
Customer: that's all
Submitted: 10 months ago.
Category: Mac
Expert:  Ashik replied 10 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

How exactly are you trying to backup the iPhone ?

Customer: replied 10 months ago.
i suggested several choices all rejected
Expert:  Ashik replied 10 months ago.

I don't understand. How exactly are you trying to backup the iPhone ?