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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My apple iPad keeps dropping mu WiFi connection. I don't

Customer Question

My apple iPad keeps dropping mu WiFi connection.
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: I don't understand. The iPad is as I was given it. I try to connect to my HPwireless
JA: Have you installed any updates recently?
Customer: I think my brother installed those that were pending last week
JA: What troubleshooting have you tried?
Customer: I don't know of any method except for turning it off then turning it back on
JA: Anything else you want the Mac expert to know before I connect you?
Customer: Give me a second to bring it up here. Then connect me.
Submitted: 9 months ago.
Category: Mac
Expert:  Jason Jones replied 9 months ago.

I am the person that will be helping you today.

What is the distance between the wireless access point and the iPad when it loses connection?

I will be standing by, looking forward to your response.

Thank you,

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