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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am having trouble with keychain and icloud, Apple air not

Customer Question

I am having trouble with keychain and icloud
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Apple air not sure what OS X is
JA: Have you installed any updates recently?
Customer: no but i think it is mac
JA: What troubleshooting have you tried?
Customer: I do not remember my password ***** keychains which seems to prevent from doing other things
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I need educated on language and understanding how it all works ie I need a class
Submitted: 11 months ago.
Category: Mac
Expert:  technicalcat replied 11 months ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.

Have you already tried repairing or resetting your keychain?