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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Do you provide consulting technical support for Final Cut

Customer Question

Do you provide consulting technical support for Final Cut Pro services? if so how much?
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: I think I am running Sierra
JA: Have you installed any updates recently?
Customer: Yes I have
JA: What troubleshooting have you tried?
Customer: Well my situation is not so much about troubelshooting but rather is how to operate the import of Pics and how to organize the files
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I attended a training course for Final Cut at one of the apple store and they thought me how to move and manipulate files but then I created a mess in my files organizaation and now I am confuse and lost?
Submitted: 11 months ago.
Category: Mac
Expert:  Justin Johnson replied 11 months ago.

Hi! I am Justin. Please give me a few minutes to go over your question.

Expert:  Justin Johnson replied 11 months ago.

It sounds like things are a bit disorganized from so help at the Apple Store and you are looking to fix that. Does that sound right?